Oh no, something went wrong!? That’s ok, we will figure it out together. KiiRA has a team of highly skilled jewellers that will be happy to repair your treasure for you!
Repairs will be assessed on a case-by-case basis because there is no ‘one-size-fits-all’ when it comes to this kind of thing. Wear-and -tear is normal and over time claws can wear down, metal gets dinged and dented and gemstones can even get scratched. While we can fix most problems, some of them will come with a price tag.
KiiRA will take responsibility for any issues that are considered a manufacturing flaw and repair your damaged item free of charge. Everything else will depend on the nature of the repair needed.
Please contact us below outlining the nature of the repair you need:
PLEASE NOTE: If you are based outside of Cape Town you will be liable for return courier fees.